Top suggestions for revise [II. Verification of Issue Verify if the reported behavior is correct using reference documents PF Client Workflow Confirm if there are related/similar issues reported previously CTI-#### III. PF Support Investigation | Initial Checking current configuration for the delivery exceptions notification recepient were linked to 1 external contact for each plant contacts upon verifying per plant there is a designated generic email addreess used that matches the ORDER TRACKING-GPS - Google Sheets - email address recipient alert per BA : sige maam. basta sa end po ni PF is dapat isa lang ang nakaconfig na recipient sa notifications, may limit lang din kasi yung pwedeng isend na emails per day verified with sir nheldrick if all emails were not received for all plants he said yes, ms rona also confirmed that sir nheldrick email address was added and provided a screenshort that came from the file ORDER TRACKING-GPS - Google Sheets - email address recipient alert yes he is added, so we verified if the account was configured, she said yes per plant but still based on the excel image to ensure that the verification is not misleading support requested"ma'am pwede po magrequest to verify if tama po ang email address ni Sir Nheldrick sa generic email addresses na naka setup sa internal configuration nyo po for google group mailing list? if lahat po kasi nakakareceive ng email except po sa account ni Sir, possible pong may misspelling/space". since generic emails consists of multiple email addresses if all receives and none reported concerns why only sir nheldrick experiences this prob and also sir nheldrick said that he just changed his name on the excel implying that all access were based on excel so now we are waiting for ms rona’s confirmation for their internal confirmation ] |
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