The Counseling Intake Process & Initial Interview
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The Counseling Intake Process & Initial Interview
13K viewsDec 28, 2013
Study.comDevin Kowalczyk
The worst intake call I heard this month was painful—but it also taught me 3 powerful lessons. In this episode, Gary shares the 5 mistakes that cost this firm a client, and the 3 ways your team can avoid repeating them.  Watch now → https://youtu.be/58r5tu_yIIA | The Intake Playbook | Facebook
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In this detailed billing mock call, you'll learn how to write a confirmation email, create internal notes, see an ACW (After-Call-Work) demo, how to put a customer on hold, when to confirm a customer's account, and most importantly, how to break a bad news to your customers. | Kwestyon
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