Customer churn remains a huge issue for telcos. Could AI actually help? Customer churn remains one of the telecom industry’s most persistent and expensive problems. Annual churn rates typically land ...

The U.S. Consumer Product Safety Commission (CPSC) has ordered multiple recalls of children's products sold on Amazon, citing risks that range from choking and battery ingestion to deadly tip-over ...

Amazon Bedrock and Amazon SageMaker AI put advanced model customization into the hands of any developer, while reducing costs and improving performance LAS VEGAS--(BUSINESS WIRE)--At AWS re:Invent, ...

Amazon has announced a new family of frontier artificial intelligence models—and a new way for customers to build frontier models of their own. The ecommerce giant announced the second generation of ...

The CMS Innovation Center has debuted a new model to encourage the use of technology to treat chronic diseases, which could be a boon for health tech companies that have struggled with reimbursement.

Guests were sent scrambling on Nov. 9 when the hotel-and-apartment rental company Sonder abruptly shut down during their stays. Their keycards suddenly stopped working, locking some customers out with ...

Two widely sold Walmart products have been recalled following urgent safety warnings from the U.S. Consumer Product Safety Commission (CPSC). Product recalls of the Ozark Trail Tabletop 1-Burner ...

Two widely sold Walmart products have been recalled following urgent safety warnings from the U.S. Consumer Product Safety Commission (CPSC). The camping stoves have reportedly caused injuries due to ...

Gaining customer trust has long been cherished among executive teams as a way to build brand value. Traditional metrics have been central for managing customer trust. But digital media and associated ...

Churn is more than outright defection; it can also include silent attrition, where customers remain nominally active but reduce engagement, spending, or product adoption. High churn rates erode ...

Lloyds has returned £2 million to customers in card chargebacks that would otherwise have been lost in transactions on scam and fake websites, according to the latest data from the bank. More than ...