For successful organizations, feedback shouldn’t be an annual formality. Instead, continuous feedback should be the driving force behind engagement, growth, and success. Why do we do it this way?

A Ghanaian proverb says that the one who charts a path does not see when there is a deviation, but those observing can see and call their attention to it. Quotes by some personalities for instance: ...

Continuous improvement has been mastered by industry leaders like Jeff Bezos who popularised the term “flywheel” to describe a virtuous cycle of improvement in product delivery and customer experience ...

Technician feedback can be a critical part of a continuous improvement initiative for a service and maintenance operation. Input from the job site can help organizations improve job plans, share ...

In this era of ever-increasing competition and evolving consumer demands, businesses that embrace the power of feedback gain a significant advantage. Feedback reigns supreme in the modern business ...