From their first Zoom call to a 58-minute voice note, Maggie O'Farrell details how she and Chloé Zhao came to co-write the ...

GenAI gets blamed for churning out “crappy content,” but the bigger issue is the way we’re using it. We hand over vague, ...

Imagine working in a call center where you have a script to follow. Would you read it word for word, or would you deviate from the script to sound more natural instead of robotic? In this story, one ...

Residents fear data centers will raise utility bills and strain resources Local opposition unites farmers, environmentalists and homeowners across party lines Pennsylvania utilities project sharp rise ...

GameSpot may get a commission from retail offers. Earlier this month, Call of Duty: Black Ops 7 players called out the apparent use of AI in the game, especially the "Ghibli-style" Calling Cards.

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

UPDATE: Activision and Paramount Pictures have officially announced that Taylor Sheridan will write and produce the Call of Duty movie with Peter Berg, who will also write, direct and produce the live ...

This is read by an automated voice. Please report any issues or inconsistencies here. Vince Gilligan tapped “Better Call Saul” actor Rhea Seehorn to lead his new Apple TV series “Pluribus.” The ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

Just last month, Cisco marked the 25th anniversary of its instantly recognizable IP phones, which have been an office staple since the 2000s. Today, the way that businesses and customers interact ...

There’s good news and bad news for those whose blood pressure shoots up when a call center directs you to a chatbot without even the possibility of first conversing with a human. First, the bad: the ...

A Pixel 8 Pro user in India has shared a video showing native call recording in action. The feature works through the Call Assist menu, with playback, sharing, and deletion options in the Phone app.