In today’s fast-paced business environment, managing incoming calls efficiently can make the difference between delighted customers and lost opportunities. That’s where interactive voice response (IVR ...
I have never known a customer who calls a company and enjoys listening to a long menu asking them to “press 1 for sales, press 2 for service, press 3 for accounting....” and so on. Yet, for more than ...
Explore the best of fantasy and sci-fi in depth, with analysis of the worlds of Lord of the Rings, Game of Thrones, The Witcher and more. For more Lord of the Rings content: Writing credit for this ...
The funerals of Queen Elizabeth II and Princess Diana were among the largest in history. Here's a look at the similarities and differences between the ceremonies. Cowboys' Marshawn Kneeland died from ...
Get any of our free daily email newsletters — news headlines, opinion, e-edition, obituaries and more. FOXBOROUGH, Mass. (AP) — Parker Romo came back to New England hoping to show the Patriots they ...
The iPhone 17 sets a new standard, but is it worth saving some money and picking up the iPhone 16 instead? We've thoroughly ...
MILTON, Ontario, Oct. 31, 2025 (GLOBE NEWSWIRE) -- Milton Hydro Distribution Inc. (Milton Hydro), a subsidiary of Milton Hydro Holdings Inc., is proud to announce that it has been awarded the ...
Recognition highlights Milton Hydro’s leadership in leveraging technology to transform customer service and enhance accessibility across its growing community This prestigious recognition highlights ...
CalMatters reports on efforts by AT&T to retire landlines nationwide. Plus, a program that provides free services for the ...