Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

This post is brought to you in paid partnership with Apollo.io January is the season for audits. We audit our finances, our habits, and our wardrobes. But for anyone running a revenue team, the most ...

Wix, one of the world’s leading website builders, has launched a new AI-enabled website builder tool. Called “Wix Harmony,” ...

Sometimes, the best tech features are the ones you don’t even actively think about — they’re just there when you need ’em, quietly working on your behalf, without any fanfare or intensive effort ...

An HR advisor with a background in recruitment and HRIS functions, with a passion for video games and writing. Oliver grew up playing Call of Duty with his siblings and has garnered 1000s of hours ...

iOS 26 is easily the most significant visual overhaul we’ve seen on the iPhone in years. We got the new Liquid Glass UI, better Files systems, and a complete Camera app change. All the things that ...

Google has announced a slew of new accessibility features coming to Android ahead of International Day of Persons with Disabilities on Wednesday. Advanced voice dictation, expanded support for an ...

Apple’s iOS 26.1 brings a host of updates designed to enhance usability, personalization, and performance. Whether you’re looking to streamline daily tasks, improve communication, or customize your ...

On Wednesday, Spotify announced new features designed to showcase the people behind users’ favorite music, including producers, engineers, songwriters, background vocalists, and more. The company will ...

You don’t need to pay $30 per month for these latest Office AI features. You don’t need to pay $30 per month for these latest Office AI features. is a senior editor and author of Notepad, who has been ...

Smartphones have become indispensable tools in daily life, yet most users only scratch the surface of what their devices can do. Beyond the familiar apps and settings, modern smartphones are packed ...

Agentic AI is shifting CRM from simple automation toward collaborative workflows, where AI handles routine tasks and humans apply judgment, context, and relationship-building. Rather than replacing ...