Customers don’t shop in a straight line anymore. They browse online, buy in-store, return by mail—and expect brands to remember everything in between.

ZDNET tested the top real estate CRM systems to help you track leads, manage follow-ups, and keep your pipeline moving.

With one of the best document management systems in the CRM space, Apptivo is best suited to SMBs that deal with large stacks ...

Competitive advantage will not come from adding more tools to an already fragmented stack. It will come from strengthening the foundation—aligning people, processes and data—so firms can unlock the ...

Every year, Apple makes the iPhone better with new iOS features. With major announcements during the WWDC keynote in June, the company releases major software updates every few months with new and ...

Meta’s end-to-end encrypted messaging app is used by billions of people. Here’s how to make sure you’re one of the most locked-down ones out there. Meanwhile, in November, Austrian researchers plugged ...