Incidents, requests, and interventions will now be centralized in a single platform. NARSA has chosen the company Alton to implement its future ticket-management software, intended to structure ...

Once the risk team has been assembled, the crucial process of identifying risks must commence. The output of the risk ...

SAN MATEO, Calif., Dec. 15, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The ...

When leaders set the right foundations, agentic AI—like other transformations—can become a catalyst for elevating consulting ...

In looking to 2026, the main trend in healthcare is how AI and connected systems will continue to transform all aspects of operations, including workforce management and supply chains.

For SMBs, observability isn’t about enterprise-scale tooling. It’s about smarter spending and sustainable growth.

IT teams must manage patches, updates and configuration changes without disrupting services. At the same time, they are often understaffed and expected to support an expanding mix of technologies.

Artificial intelligence continued to have a big impact of information management in 2025. Also selected are case studies and CDO interviews that show the enduring value of good data management.

Daimler Truck uses graph technology to untangle its IT estate and gains long-lasting operational windfall - SiliconANGLE ...

Everyone might still refer to X as Twitter, but for all legal purposes, that name is dead and gone. But if X owner Elon Musk doesn’t see the value in the name, a startup called Operation Bluebird ...

Explore the year in IT at 10 major health systems, highlighting EHR upgrades, AI integration, and digital care innovations ...

Operation Bluebird, in its petition filed on December 2, aims to secure the rights to use “Twitter” and “tweet” for its new platform, “twitter.new.” The startup has also applied for a trademark for ...