The West Africa Association of Customer Service Professionals plans to launch what it describes as Africa’s 1st structured virtual assistant..
MIAMI, FL, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI-driven initiatives focused on productivity, customer experience, and the transformation of corporate service operations. C&M, a ...
Explore generative AI in financial services: how it works, top use cases, customer experience gains, key risks, and ...
Chargebacks erode margins, increase processor scrutiny, and introduce friction. Learn about chargeback management best ...
Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...
Who is the best home warranty company in 2026? The USA TODAY team reviewed, ranked and applied our in-house methodology to ...
Large corporations like Costco, Revlon and Kawasaki Motors have filed suit against the U.S. government over its tariff ...
Despite this, Coinbase refused to pay the $20 million ransom, instead offering a $20 million reward fund for anyone providing ...
Ravyx has entered into a partnership with Eagle Business Technology to strengthen technology deployment for grocers across ...
Customer feedback is one of the quickest and most efficient ways to improve your business. After all, who would know better than your customers what you do well and what could use improvement? The ...
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