Lyon County has launched a four-month pilot program that employs a virtual assistant to handle non-emergency calls. Betty, ...

Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...

The virtual assistant industry is entering a new phase as artificial intelligence (AI) becomes central to how virtual assistants support businesses worldwide. Instead of spending hours on manual tasks ...

A decentralized company that is globally and intelligently connected, one whose employees can work from anywhere, whose customers and partners can succeed from anywhere, and whose definition of ...

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc (NASDAQ: FIVN) a leading provider of the intelligent cloud contact center, announced today the general availability of Five9 Virtual Assistant, a best-in ...

Last year Minnesota launched a groundbreaking new tool for government, an AI-powered virtual assistant that could translate driver and vehicle processes into four different languages. Now, there’s new ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In today's fast-paced business world, entrepreneurs often find themselves overwhelmed with ...

Police launch first AI virtual assistant - The AI assistant will address frequently asked, non-emergency questions ...

Opinions expressed by Entrepreneur contributors are their own. This is a very unique time to build a business. Brick and mortar companies are struggling and local “mom & pop” shops are closing at a ...

Virtual assistants joined the workforce in record numbers as the gig sector grew amid the pandemic. Discussions about VAs and gig workers on social media are inspiring others to become entrepreneurs.

Mercedes says its virtual assistant transforms the "car-driver relationship." The artificially intelligent computer KITT from "Knight Rider" could do it all -- drive solo, speak to humans, land quips ...