Rates of emergency medical services encounters for firearm injuries spiked in 2021 to more than 25% over 2019 levels, but they began to fall in the following years. However, rates were still higher in ...

In the classic movie The Godfather, Don Corleone (the character immortalized by Marlon Brando) tells Bonasera (Salvatore Corsitto), “Some day, and that day may never come, I will call upon you to do a ...

This is a preview. Log in through your library . Abstract Face-to-face interactions are a crucial part of services. However, research that investigates the dynamics of service encounters is still rare ...

This paper examines the interplay between emotions expressed by patients and their families (consumers) and those expressed and recruited by physicians (service providers) in the pediatric department ...