Healthcare leaders urge people to plan ahead for Christmas NHS changes, order prescriptions early and use services like NHS ...

NHS 111 online has seen record usage over the past four months, as more people used digital channels to access medical help or health advice during times of lockdown and social distancing due to the ...

This winter is proving to be one of the toughest in years for pharmacies and primary care across the UK, writes Phil Day ...

Online urgent healthcare service NHS 111 has handled more than one million requests since its launch in December 2017. The service can be accessed through the NHS website or the NHS App. After ...

The NHS's foremost A&E expert is calling on the public to take advantage of the 111 service this winter, suggesting that as many as two in five emergency department visits could be more effectively ...

The NHS uses online services to support care delivery. For example, NHS 111 online assesses and signposts users to other health services where necessary. However, while digital technologies may seem ...

People who are worried they might have coronavirus symptoms but don’t require medical help or hospitalisation are being told not to call the NHS 111 helpline. That was the advice offered to the public ...

Artificial intelligence (AI) robots could be dealing with a third of all patient inquiries to the NHS 111 service within a couple of years, according to a leaked report. The report authors say “new ...