TRACY, Calif. -- Facebook and Instagram users have long complained there is no way to get help when hackers take over their accounts. There is no phone number to call, and online help pages lead them ...

The firm is launching a centralized support hub for Facebook and Instagram users globally, complete with an AI assistant that ...

According to a Bloomberg report, Meta is considering reducing funding for its metaverse initiative by as much as 30 per cent ...

Meta is launching a new unified support hub across Facebook and Instagram designed to make account recovery far less painful.

Getting your account hacked or stolen is one of the worst nightmares of any social media user. All social platforms have preset instructions in place for serving hacking victims. Meanwhile, Facebook ...

When Meta launched its paid verification service, Meta Verified, in 2023, the tech giant promised users and businesses alike that part of the offering would include direct access to customer support.