KPRC 2 Investigative reporter Amy Davis uncovered billing problems in a years-long investigation. She explains who will get the new meters and what it means for customers’ water bills. The $8.5 ...

ROCHESTER, N.Y. – The smart meter switchover across our region has been rocky for some customers. The vendor hired by RG&E/NYSEG to install the meters is understaffed and many customers say they can’t ...

HIGHLANDS RANCH, Colo. — Conserving energy is supposed to lower your bill. Turn down your heat or don't use your air conditioning, and your Xcel bill should drop. “I have been a customer for, like, 31 ...

Unofficial results show Westerville residents rejected a citizen-initiated charter amendment to offer analog utility meters.

Smart gas and electricity meters sound simple. The devices send regular wireless updates about your energy usage to your supplier, which means an end to the hassle of estimated bills and manual meter ...