We recently conducted a study among e-mail end users and found that nearly 50% of users report that they suffer from e-mail overload at least ‘fairly often’ – 6% of users experience e-mail overload ...

Ding! You’ve got mail—again, and again, and again. If you’re a knowledge worker, you’re tied to your computer for getting your work done. For better or worse, that means that your email is ...

With the holiday season upon us, work-life balance (or “life-work integration,” as I am fonder of calling it) is a challenge for many of us in and out of academia. Perhaps the biggest challenge for ...

There has been an explosion of e-mail in offices across the country, and not all of it is spam. Answering 50 or 100 e-mails a day -- or just wading through them -- can disrupt workflow and cost money.

Some of the most important information you will receive in your life comes in the form of an email. College admission decisions, medical exam results and job offers are all typically sent through ...

Email has been known to stress out some people who favor the immediacy of chat apps over a teeming inbox. But the old electronic postal system still has its fans, who may prefer its slowness — or ...

What in the world did people do before the invention of email? How did they communicate? How did they know what work to do? How did they get work done? How did they document what was said or assigned?

The average U.S. professional spends half her working day on email. She’s constantly tethered to her smartphone, responding to short bursts of communication, and creating email overload. As an expert ...