For the eighth year in a row, the small agency earned the highest rankings in the American Customer Satisfaction Index.

Wegmans Food Markets saw a notable drop in customer satisfaction in 2026 as shoppers increasingly prioritize value and convenience amid economic uncertainty, according to ...

According to ACSI data, customers are less pleased with their in-store experiences for factors such as store layout, staff courtesy and checkout speed." ...

Wegmans may be seeing a drop in satisfaction from its shoppers, according to an annual report. Wegmans got a score of 78, a 6 ...

ACSI results are based on surveys conducted over a 12-month period ending in December 2025, with scores reported on a 0-to-100 scale.

The American Customer Satisfaction Index’s (ACSI) annual Retail and Consumer Shipping Study for 2026 found that several ...

Rounding out the top 10 nationwide are No. 4 Sam’s Club (Walmart), No. 5 Aldi, No. 6 Costco, No. 7 Whole Foods (Amazon), No.

This post may contain links from our sponsors and affiliates, and Flywheel Publishing may receive compensation for actions taken through them. Despite inflation pricing out some lower-income customers ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

NFL fan satisfaction scores 66 (on a scale of 0 to 100), according to a survey from the American Customer Satisfaction Index (ACSI ®), finishing lower than every industry in ACSI's syndicated study, ...

PHOENIX — Cox Communications, Arizona’s largest cable company, and CenturyLink have seen their customer satisfaction scores drop, according to an annual survey from the American Customer Satisfaction ...

As more and more neighborhood drug stores close their doors, customers are increasingly turning to mail order pharmacies, mass market merchandisers and supermarkets, and are preferring the customer ...