15th Annual Confirmit ACE Awards Honored Empire’s Outstanding Customer Experience Program NORTHLAKE, Ill.--(BUSINESS WIRE)--Empire Today, America’s largest shop-at-home flooring provider, has been ...

Integrators should focus on multiple areas of employee support, all with the goal of creating a strong culture. This will help deliver excellence for customers. EAKRIN/STOCK.ADOBE.COM We, as PCD ...

Keysight’s global services named Silver Globee Winner for achievement in customer engagement strategy Award recognizes Keysight’s commitment to customer success throughout innovation lifecycle ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Now is a time to secure customer trust and gain confidence that a business can deliver on ...

Successful organizations share many things in common, some of which include sustainable and resilient business practices and exemplary customer service, often supported by quality products and ...

To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

PALO ALTO, Calif.--(BUSINESS WIRE)--Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, today announced ...

A culture of adaptability and round-the-clock support. Agile technology transfers and a steadfast commitment to quality. Sustainable, strategic alliances that foster lasting partnerships. These are ...

AIA Insurance has been recognised as the #1 Life Insurer in Customer Excellence in the LMD Customer Service Excellence Survey 2025, reaffirming its commitment to delivering exceptional service and ...

The company was honored for the Pan-European Contact Operation and Outsourced Contact Center at the European Contact Centre and Customer Support Association's Gala The Unisys Digital Workplace ...

The Viddy's shine a spotlight on the research leaders driving the most impactful insights across industries. This year's winners demonstrated creativity, rigor, and a commitment to elevating real ...