Dale Carnegie, author of "How to Win Friends and Influence People," one of the best communications books ever published. You can improve the way you relate to others at work, at home and in your most ...

As a small business owner, you're probably going to spend the better part of every day communicating – communicating with your employees, customers, potential customers, vendors, as well as ...

A classic in self-improvement, this book teaches you how to build rapport, influence people positively, and foster lasting relationships. Carnegie emphasises genuine interest in others, active ...

Effective communication is a connection between people that allows for the exchange of thoughts, feelings, and ideas, and leads to mutual understanding. This exchange is evidenced when a speaker sends ...