People are generally skeptical of customer service chatbots, and many outright despise them. In a recent Gartner survey, 64% of consumers said that they’d prefer companies didn’t use AI of any kind — ...

Cheap Insurance reports that digital insurance claims are revolutionizing the process, offering immediate access, AI ...

All insurtechs have something in common: they promise to improve the customer experience over traditional players. And yet I’m surprised to see that many of them have decided to focus more on the tech ...

“We’re glad to partner with Vitesse to further streamline and speed up claims handling, from FNOL to payment. Vitesse shares our values of speed, automation, and customer service,” said Oded Barak, ...

A quiet yet sweeping revolution is underway in the insurance industry, driven by artificial intelligence's potential to redefine operational efficiency and customer experience. This transformation is ...

In 2023, the United States witnessed a record-breaking 28 catastrophic weather events, each inflicting over $1 billion in damages, culminating in a staggering total of $92.9 billion. The J.D. Power ...

DENVER--(BUSINESS WIRE)--Colorado-based Eberl Claims Service, a national provider of both daily and catastrophe insurance claim adjusting services, announced that it has completed the acquisition of ...