Chris Voss was the head of international hostage negotiation for the FBI. His convincing tips on bargaining can help you get what you want. If you’ve ever spent time with human beings, you probably ...

Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in ...

Opinions expressed by Entrepreneur contributors are their own. Chris Voss is a master negotiator. And until now, his fans had the usual ways to learn from him — through books, online courses, and ...

“No” is not a word it’s the starting point to some of the greatest comebacks in the world. Ask Chris Voss, the ex-FBI hostage negotiator who constructed his entire approach to high-stakes negotiation ...

Voss writes that “kidnappers are just businessmen trying to get the best price,” and he should know; before founding a consulting firm, the Black Swan Group, he spent over two decades as an FBI ...

Obviously, you want a negotiation to end with the other person agreeing to give you everything you want. So obviously, the path to that ultimate "yes" is having them agree to little things along the ...

Every so often, a book hits the shelves and becomes the “must read business book of the month.” I’m a bit behind the times, so I only now am picking up a copy of Never Split the Difference: ...

WASHINGTON — The FBI, brought in to help negotiate with the Somali pirates holding an American freighter captain, is no stranger to overseas hostage crises. Since 1990, its Crisis Negotiation Unit has ...