Artificial intelligence was supposed to answer questions, not change minds. Yet a new wave of research shows that political ...

A few weeks ago we predicted that the day is fast approaching when a machine will be able to write a scifi novel or a short story. Well, despite the short film presented here, we’re still sticking to ...

Microsoft is building Copilot into every product it owns, while Google is integrating its Gemini LLM tool into all of its ...

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

Remember the last time you tried getting help from a customer service chatbot? You probably spent five minutes clicking ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

Many businesses today are deploying chatbot technology in enterprise messaging to gain operational efficiencies and competitive advantages. The use of chatbots is growing, and from 2023 to 2030, the ...

In addition to asking workers how they feel about and use AI in the workplace generally, we asked a series of questions specifically about workplace use of AI chatbots – such as ChatGPT, Gemini or ...

In a recent series of blog posts, I created what might best be described as a PowerShell front end for Ollama. For anyone who might not be familiar with Ollama, it's a tool that allows you to run ...