Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Businesses often invest great resources in acquiring licenses and implementing sales CRM and ...

Asia's digital economy has seen remarkable expansion in recent years. Automation, artificial intelligence, and improved ...

We are a team of writers, experimenters and researchers providing you with the best advice with zero bias or partiality. Customer Relationship Management (CRM) can track key information about your ...

There’s a shift in the insurance industry being brought on by an increasingly competitive marketplace and the growing demands of more sophisticated customers. And with those dual competing pressures, ...

CRM software used within the nonprofit sector is designed to help organizations manage and grow their relationships with benefactors, organize outreach, and monitor activities. A CRM tool can improve ...

Customer relationship management tools can be used by healthcare organizations to help attract, acquire, and retain customers, provide insight to drive behavior change and help manage and unlock ...

A healthcare CRM is customer relationship management software specifically designed for use in the healthcare or pharma industry. Doctor’s offices, clinics and hospitals use these specialized CRM ...

Customer relationship management (CRM) initiatives are one of the few areas where IT spending is actually on the rise. Cahners In-Stat forecasts that the $9.4 billion now being spent on CRM will grow ...