Statistics show that 30 percent to 60 percent of CRM projects fail—mainly because of poor user adoption. Sales reps cling to legacy tools, carelessly complete CRM data, or ignore new functionality ...
Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...
Optimove has launched Optibot, a CRM optimization bot that uses artificial intelligence and machine learning to automate the analysis and interpretation of customer marketing campaigns behind the ...
The market for customer relationship management applications grew by 10 percent in 2004, spurred by the uptake of on-demand software, according to a report released Tuesday by AMR Research. After two ...
Statistics show that 30 percent to 60 percent of CRM projects fail—mainly because of poor user adoption. Sales reps cling to legacy tools, carelessly complete CRM data, or ignore new functionality ...