Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Machine learning is a term you can expect to hear a lot in coming years. ML makes no claims to sentience or general intelligence, but it can be very useful if you have large and fairly consistent sets ...

Microsoft will be adding a tool to help with that to a future version of Dynamics CRM Online. Currently in preview with the codename Meeting Sense and built on the Azure Machine Learning service, ...

CRM is a big expense. Implementation, updates, and training all add up. But does the value you're getting match your investment? With an ocean of data from sales and marketing, customer support, and ...

Optimove has launched Optibot, a CRM optimization bot that uses artificial intelligence and machine learning to automate the analysis and interpretation of customer marketing campaigns behind the ...

For the upcoming study, “The 2009 SFA Report: Best-in-Class Strategies for Increasing Returns on SFA Investments,” Aberdeen surveyed over 195 companies that are automating sales activity. In the ...

Dublin, July 03, 2024 (GLOBE NEWSWIRE) -- The "Customer Relationship Management (CRM) Software - Global Strategic Business Report" report has been added to ResearchAndMarkets.com's offering. The ...

When the first cave-dweller started selling hand-made clubs for the discerning hunter-gatherer there is a good chance he would follow up with the client to find out how the product performed in the ...