We’re taught how to call emergency numbers from a young age; whether it be 911 in the US, 999 in the UK, or 000 in Australia. The concept is simple—if you need aid from police, fire, or ambulance, you ...

A person recently lost their life after being unable to reach emergency services on their outdated Samsung Galaxy phone.

In September, an Optus network outage stopped some customers from calling triple-0. With four deaths linked to the outage, the incident has prompted serious discussions about the reliability of ...

Optus’s fatal network outage has exposed a governance crisis at the core of Australia’s triple-0 emergency service, revealing ...

Both Optus, the telecommunications firm directly involved, and the Albanese Labor government are trying to deny culpability, both immediate and longer-term, for a 13-hour breakdown in Australia’s ...

SYDNEY (Reuters) -Optus, Australia's No. 2 telecom carrier, said on Sunday that a departure from regular processes on a network upgrade sparked a technical failure that disrupted emergency call ...

Australia's TPG Telecom on Tuesday said a customer died after their Samsung mobile phone running out-of-date software failed to connect with the Triple Zero emergency services, and there was no ...

The scope of the federal watchdog’s investigation into Australia’s second largest telecommunications company has expanded, ...