With this new collaboration, Zendesk continues its ongoing repositioning as a one-stop customer experience shop.

Amazon Web Services said it has launched Amazon Connect, a cloud contact center service. The move gets AWS more into the lucrative customer service market dominated by the likes of Salesforce, SAP and ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More It’s been nearly three years since cloud titan, Amazon Web Services (AWS) ...

Global Cloud Xchange (GCX), a subsidiary of Reliance Communications, today announced a direct access to Amazon Web Services (AWS) via GCX’s Cloud X Fusion in Sydney, with the ability to establish ...