With this new collaboration, Zendesk continues its ongoing repositioning as a one-stop customer experience shop.

Amazon Web Services said it has launched Amazon Connect, a cloud contact center service. The move gets AWS more into the lucrative customer service market dominated by the likes of Salesforce, SAP and ...

AWS and Google Cloud are rolling out a jointly engineered multicloud network service that promises faster, more reliable ...

Global Cloud Xchange (GCX), a subsidiary of Reliance Communications, today announced a direct access to Amazon Web Services (AWS) via GCX’s Cloud X Fusion in Sydney, with the ability to establish ...

Amazon Web Services and Google Cloud launched Monday a new jointly developed service that enables their customers to instantly establish high-speed connectivity between the two cloud platforms. Such a ...

Intelsat is working with Amazon Web Services on a connectivity solution that provides media companies with secure access between the IntelsatOne Media Network and AWS. Cloud Connect Media is designed ...