The City of Tucson is hiring almost 30 people to take calls for the city 911 and 311 systems. No prior experience is required ...

As 911 call centers struggle with staffing, suppliers of government technology are rushing to help. That’s the case with the latest product from RapidSOS. The company, which sells an emergency ...

BACK TO YOU IN THE STUDIO. NEW RECRUITS ARE READY TO TAKE EMERGENCY CALLS AT THE KANSAS CITY, MISSOURI POLICE DEPARTMENT. KMBC NINE S ANDY ALCOCK IS LIVE OUTSIDE KCPD HEADQUARTERS DOWNTOWN, WHERE ...

More Twin Cities area metro counties are embedding social workers into 911 call centers to field calls from those struggling with problems like mental health, homelessness and substance use.

SAGINAW, Mich. (WNEM) – Staffing levels have been the topic of conversation for years at Saginaw County 911. In October, some dispatchers there raised concerns to TV5, stating that they are overworked ...

OAKLAND — Two years ago, California officials were ready to crack down on Oakland’s frustratingly slow 911 response times, even threatening to pull state funding if the city did not crank up its ...

Belpre Noon Rotary members received a vivid account of the creation of the nation’s 911 emergency number Wednesday afternoon, ...