Although consumers and business clients are much more tech-savvy, in general, due to an increasing use of technology, it's still important to provide services like a help desk, knowledge base and ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. For its basic Essential plan, Zendesk begins at just $5 per ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Zendesk for Service now boasts better support for ...

Zendesk Support is an advanced helpdesk solution with some amazing features, but the user interface is a bit complex for small-scale organizations. There's no free plan or trial available, but a ...

Zendesk's ticketing interface combines all email, phone call, live chat, help center search, and social media support questions in a single view. The interface highlights conversations in need of ...

Zendesk for Service now boasts better support for multichannel ticket management, custom agent and manager environments, and a huge app marketplace. Just be prepared to pay for it. Along with ...