You send out an important email update. Half your team misses it. The warehouse crew never checks their inbox. Sound familiar? This scenario plays out everywhere. Critical updates get buried. Company ...

Energy-aware communication shows how leaders’ words and presence shape motivation, trust and performance, redefining how teams experience work in today’s workplace.

When you’re at the top of an organization, it can be difficult to get an accurate snapshot of how your company functions lower down the corporate ladder. Many leaders have a false sense of how their ...

Communication problems within a business are not unusual. The good news is that they can be fixed with discipline and attention. As the owner of a media production and communications consulting ...

It’s Monday morning, and your team meeting is already off track. Your manager is running through a rapid-fire list of updates—half of which are news to most people in the room. You’ve been trying to ...

Dramatic shifts in the economic landscape have hampered morale and productivity in many organizations. However, it’s not because more employees are insisting on remote work, as some executives have ...

When communication breaks down at work, it usually falls into three buckets: the message, the relationship, or the process. That is, people twist the what, the who, or the how. Distorted Messages When ...