An AI that can be interrupted allows for efficiency. A customer can cut off a long legal disclaimer by saying, "I got it, ...

Are you ready to bring more awareness to your brand? Consider becoming a sponsor for The AI Impact Tour. Learn more about the opportunities here. We are on the cusp of a technological revolution ...

Singapore telco M1 has rolled out a voice bot for some of its customer hotlines to improve customer experience and the productivity of its contact centre agents. Dubbed Maxine, the voice bot is built ...

Mike Sorrentino is a Senior Editor for Mobile, covering phones, texting apps and smartwatches -- obsessing about how we can make the most of them. Mike also keeps an eye out on the movie and toy ...