Voice over Internet Protocol (VoIP) services allow users to place telephone calls over the internet rather than through traditional analog or cellular phone networks. VoIP has grown in popularity in ...

The FCC is requiring VoIP service providers to obtain acknowledgement from customers that they understand the current limitations of their provider's E911 service. The requirement is to be fulfilled ...

Internet telephony companies already offer major cost savings over traditional telephone services, but now they're challenging one another for the title of cheapest of the cheap in an increasingly ...

The most reliable internet protocol (IP) desk phone is Polycom VVX because its hardware is crafted to an extremely high standard, and its user base appears to be consistently satisfied with its ...

Delighting customers takes work. VoIP phone providers are not exempt. The product must deliver as promised. It requires a stellar warranty. And copious amounts of support must be in place. And ...

Today brings further confirmation of what many of us correctly assume as fact- that established cable and telephony providers are ceding no ground to those bodacious VoIP upstarts. And Qwest is a ...

Over the last several years, many consumers, small and medium size businesses (SMB) and even global enterprises have flocked to voice-over-Internet Protocol (VoIP) services. And the industry has ...

As the popularity of voice over Internet Protocol surges, and lawmakers put more pressure on Net phone providers to fully support 911 services, many consumers are asking what exactly they need to know ...

Last week, Skype announced that it had discovered a flaw in its free VoIP software that could potentially allow hackers to wreak havoc with a Skype user’s computer. For the more details (including a ...