Few companies have been able to fundamentally change their operating and business models around AI. The primary obstacle to progress is rarely model quality or data availability, but rather the “last ...

Stop treating automation as a quick and easy fix, and invest more in planning, change management and building strategy.

Twenty officers are seated around a table, mired in the discomfort of an “adaptive leadership” workshop. This framework, developed by Ronald Heifetz and colleagues at the Harvard Kennedy School, is ...

Despite digital transformation spend predicted to exceed $2 trillion by 2023, at present, 87% of companies have not realized the full impact of their investment in digital. Companies obviously ...

In most discussions of digital transformation, technology is the star. New tools are essential. Because innovative technology unlocks so many new capabilities and captures so much executive attention, ...

In Part 1 of this three-part series, we explored the body that sets this orbit: the transforming organization and its internal turbulence. This piece looks at the second body in the orbit — the ...

Two years ago, the National Audit Office (NAO) report into digital change in government made fairly grim reading. It documented many seemingly intractable issues government has experienced in trying ...