Customer satisfaction with tractor after-sales service is higher (up 28 points on a 1,000-point scale) when owners choose to have their tractor serviced at their own premises, compared to when they ...

From his tractor dealership in Mountain Lake, Minnesota, Kyle Smith, owner of Midway Farm Equipment, dispatches his mechanics miles away to fix farmers' tractors — repairs requiring much more than a ...

VINITA, Okla. — The veil is thin between what Rick Johnson sees in a tractor engine and how he sees the rest of the world. Rick’s Tractor Repair, an independent farm machinery repair shop south of ...

Some farmers are in a bruising battle with John Deere and other tractor makers over what they are allowed to repair on the equipment they own. American farmers have long had a clear favorite when it ...