MANILA, Philippines — Imagine working in an office reminiscent of tech companies in the US but in a business process outsourcing (BPO) setting in the Philippines. The perks are bound to be generous, ...
Noble Systems Corp., an Atlanta-based provider of contact center technology solutions, has announced the acquisition of the Liberation unified communications platform, related client-base and all ...
TeleDirect is one of more than 100 companies presenting at NAILBA 35 — the 2016 annual meeting of the National Association of Insurance and Life Brokerage Agencies, taking place in Dallas Nov. 17-19.
TeleDirect International, a leading provider of integrated call center technology, today announced that Bellco Credit Union, Denver's largest credit union, has selected TeleDirect's Liberation 6000 ...
First Health, with headquarters in Downers Grove, Ill., chose to implement TeleDirect's technology at its Scottsdale-based call center. The call center will use TeleDirect's Liberation 6000 software ...
Teledirect Telecommerce's group director of HR and talent development, Gaurav Hirey, talks us through the contact centre's adoption of cloud-based talent platform two years ago, the challenges and ...
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