What the spreadsheet did to propel desktop computing in the 80s, CRM is doing for enterprise systems in the 00s. Its the tool that sells more computation to companies, and its the raw material in ...

Juggling customer details, remembering follow-ups, and keeping track of every interaction can be overwhelming for small ...

Growing companies encounter various bottlenecks that inhibit growth and cause them to plateau. It starts innocently enough. Everyone reaches for a spreadsheet to make lists: Marketing gets a list of ...

Have you ever felt trapped between the limitations of basic spreadsheets and the steep costs of professional CRM software? Imagine if you could bridge that gap—transforming a tool you already know, ...

“I want a dating app where all I can see is the person’s metadata,” the poet Noel Black tweeted Monday. It reminded me of a passage in the fashion and culture critic Natasha Stagg’s new book, in which ...