Taking a team approach to filling a queue or managing a social channel is a splendid way of saving time on social media. You don’t have to do it all yourself. Others have amazing ideas and content to ...

IBM’s Lotus division is juicing its collaboration tools with a dose of analytics and cloud-based integration with the belief it can redefine the technology, meet the needs of a sophisticated new user ...

Elie Auvray takes pride in his digital experience company's mission: unify web content management, digital marketing and portal aggregation capabilities and reduce software silos and third-party ...

Enterprise 2.0 strategies are becoming more popular among companies today, but there are serious logistical and legal challenges along with the expected benefits of using social collaboration tools.

There are a lot of benefits to implementing a team collaboration tool like Workplace from Meta. As I’ve written before, an enterprise social network can improve communication, streamline collaboration ...

IBM/Lotus has introduced Project Vulcan, no less than an outline for the future of its collaboration business. Can it become a hit and circle the bases at the expense of competitors such as Microsoft, ...

Workplace collaboration often makes the difference between happy, engaged employees and bored, unproductive ones. If you want employees to reach their maximum potential, you must create an environment ...