Nasdaq

ServiceNow and Five9 Expand Partnership With Turnkey AI-Powered Solution for Unified Employee and Customer Experiences

Integrated solution to reduce operational costs, increase agent efficiency, and improve customer satisfaction "Combining the most valuable features into a unified interface can transform the way we ...
Destination CRM

At Knowledge '24, ServiceNow Partners with Genesys and Adds GenAI Capabilities to Now Assist

ServiceNow today at its Knowledge 2024 customer and partner event in Las Vegas announced a partnership with Genesys, integrating the Genesys Cloud platform with ServiceNow Customer Service Management ...
Business Wire

ServiceNow Research Shows Changing Consumer Brand Loyalty in Canada, Reveals Potential for AI-Powered Customer Service

TORONTO--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today released the ServiceNow Consumer Voice Report 2024, which ...
TMCnet

ServiceNow and Fiserv expand strategic commitment to accelerate AI-driven transformation of financial services

ServiceNow (NYSE: NOW), the AI control tower for business reinvention, and Fiserv, Inc. (NASDAQ: FISV), a leading global provider of payments and financial technology, today announced an expanded ...
Nasdaq

3CLogic and ServiceNow Expand Partnership to Unveil AI-Powered Unified Contact Center Solution to Transform Contact Center Operations

3CLogic Unveils Groundbreaking Integration with ServiceNow to Transform Voice-Driven Self-Service, Enhancing Employee and Customer Experience, Boosting Efficiency, and Reducing Operational Costs ...
CMS Wire

ServiceNow Introduces AI Agents Built for the Telecom Industry to Drive Productivity

First use cases put AI agents to work to autonomously solve some of the most common, labor-intensive workflows in customer service and network operations Built on NVIDIA AI, ServiceNow’s intelligent ...