As the healthcare sector grapples with rising demand and growing administrative burdens, automation has emerged as a key solution to improve efficiency. Gokul Pandy has been at the forefront of this ...
Mature IT Service Management (ITSM) is essential for strengthening state and local government service delivery and efficiency. Agencies often struggle with aging legacy systems, manual processes, and ...
Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Today, automation/robotics original equipment manufacturers (OEMs) find themselves focusing ...
Now more than ever, state and local government agencies need ways to streamline processes and improve operations. Fortunately, many jurisdictions already use provenIT Service Management (ITSM) ...
AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of simple, powerful, secure observability and IT management software, today released its 2024 State of ITSM Report, which ...
Microsoft today released a "preview" of a new Automation feature for managing Microsoft Azure workloads. Microsoft Azure Automation is described as being similar to Microsoft's "Service Management ...
COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Cherwell Software, a global leader in delivering service experiences through integrated, adaptable technology that makes work flow, today announced the ...
The degree to which information technology increases automation, often now aided by machine learning and artificial intelligence (AI), is high on the list of benefits put forward by IT suppliers for ...
IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...
SANTA CLARA, Calif., Nov. 11, 2019 /PRNewswire/ -- Micro Focus (LSE: MCRO; NYSE: MFGP) today announced that the Service Management Automation X (SMAX) customer count grew by 133% in the previous ...
SMAX as a service (SaaS) now available to keep enterprise customers' data in Canada OTTAWA, ON, Aug. 11, 2021 /CNW/ - RealIT Management today announced that the trusted IT service management (ITSM) ...