A Walmart shopper has warned people of the change coming to local stores, and it's left customers divided on the move ...

Self checkout was sold as the future of retail, a frictionless way to grab groceries and get out the door. Instead, a surge ...

Self-checkout was supposed to be the future of fast, frictionless shopping. Instead, it has turned into one of retail’s ...

At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when a light was flashing and the customer ended up trying to steal and ...

Technology has a way of both making life radically more convenient and upsetting organized labor. This has always been the case. A case in point is California’s perpetual war on self-service machines ...

You wouldn’t think we’d need a law to protect human interaction from being programmed out of what’s considered an everyday exercise. But when it comes to checkout lines at grocery stores, that’s ...

If approved next month, the new rule in the O.C. city would require one employee per three stations.

Costa Mesa becomes the second city in the state to adopt a law requiring manned self checkout stations despite concerns from grocery and drug store operators.