A common misconception about growth marketing is that it ends with acquisition or demand generation. Retention marketing is an integral but typically overlooked component of growth as it reduces churn ...

Tucker Matheson is a co-founder and Managing Partner at Markacy, a digital marketing strategy firm headquartered in New York City. It's hard to get through a business day without hearing poor economic ...

A recent post from Evariant discussing strategies for patient acquisition and retention. Rachel Neely is the Senior Healthcare Consultant at Evariant. In this role, she serves as a healthcare ...

Customer retention is more valuable than you think. Elevate your customer retention practices to grow your revenue and profits with this guide. As you build your ecommerce brand, your initial focus ...

In the last few years, hospitals and nurse leaders have homed in on improving nurse retention. Despite this progress, nearly 40% of RNs said they intend to exit the field within the next five years, ...

As the economic tides shift in the wake of the Zero Interest Rate Policy (ZIRP) era, customer experience (CX) leaders are rethinking their priorities. The age of cheap capital and aggressive customer ...

Generalist brokers can take one look at your long-term care organization and tell you what your benefits should look like based on what’s worked in the past for their other clients. But, benefits that ...

This isn't a futuristic vision. It's happening right now, and it's changing everything we thought we knew about customer retention. South Africa's loyalty market is projected to hit R511.2m by 2029, ...

In the thirty years since Vincent Tinto published Leaving College: Rethinking the Causes and Cures of Student Attrition, colleges and universities have been examining, reexamining and even reimagining ...