With over 60,000 stores around the world, 7-Eleven has a huge task in serving its customers. It has redefined its processes using the ServiceNow platform to do just that. 7-Eleven prides itself on its ...
Event management spawns a ServiceNow task from an outage alert, allowing IT teams to track resolution of the issue and giving a real-time view into the status. 3) ServiceWatch Suite —This contains all ...
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