Retailers are bracing for "return-uary" as post-holiday returns are projected to exceed $800 billion nationwide this year.

A growing number of big-name retailers are quietly charging customers to return online purchases — a shift that industry watchers say now affects roughly three‑quarters of stores.

In October, the National Retail Federation and Happy Returns published a report called the 2025 Retail Returns Landscape. The report found that 72 percent of stores now charge a return fee to ...

Deadlines for holiday purchase returns are fast approaching. 2 News Oklahoma's Cathy Tatom listens to and shares what you ...

Retailers want to minimize returns. That's because even when a returned item can be resold or returned to a vendor, doing either of those costs money. It takes manpower to process returns, and ...

NEW YORK (PIX11) – If you’re planning to return a Christmas gift this week, it might cost you more than just a subway ride to the store. More and more retailers are charging return and restocking fees ...

GREENSBORO, N.C. — "Many retailers extend their return windows around the holidays. Most offer 60 days. If you have a store card, you might have more time like 100 days. COSTCO doesn't have a time ...