William Kelly has had it with the online dance of restaurant reservations. A 22-year-old senior at Boston College, he loves ...

Steve Woodruff, operations manager, looks over the reservation system at Commander’s Palace. The storied New Orleans restaurant recently pushed for a new state law prohibiting the unauthorized resale ...

It's become increasingly common for restaurants to charge customers' credit cards even before they step foot into an establishment, let alone order food or drinks. Referred to as a "reservation fee" ...