Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

Declining satisfaction with relationship managers is hampering overall satisfaction with the four major banks. According to Roy Morgan director — business research, Nigel Smith, the relationship ...

SANTA ROSA, Calif.--(BUSINESS WIRE)--Exchange Bank (OTC: EXSR) is pleased to announce the addition of Angelica Nuñez as Vice President, Commercial Relationship Manager on the Bank’s Commercial Lending ...

A healthy professional relationship with your manager plays a crucial role in career growth, job satisfaction, and workplace harmony. When communication is clear and trust is strong, work becomes more ...