Contact center quality management solutions that provide end-to-end automation, analytics insight, and reporting capabilities can deliver a substantial return on the investment. Once you have ...

Completing an ROI, or return on investment, analysis on specific projects is prudent to determine which types of projects deliver the best returns. If you simply analyze ROI across all completed ...

In software development, speed has become the defining characteristic of product launches. It sets the standard we can’t really escape anymore. It places demands on market players both old and new: ...

In order to make an educated decision when making any investment, you need to try to determine how much you could make on that investment. It’s also important to know how much you’ve made on the ...

Definition: A set of principles and analytic techniques for improving an organization’s performance in four general areas: financials, customers, learning and internal processes. What it means: ...

Companies and other businesses make a number of investments ranging from the cost of advertising to the purchase of new equipment. Calculating the return on an investment (ROI) allows business owners ...

MELVILLE, N.Y.—July 28, 2015—UV flatbed printing is a comparatively new technology in relation to established printing technologies such as litho, screen, toner or roll-based inkjet printing. For that ...

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