Quality Management Systems boost consistency, compliance, and customer trust. USIQ reviews core QMS principles, ...

Quality management is a mature practice at state agencies. However, transitioning to paperless and digital delivery of design information exposes a vulnerability in how quality management is ...

Joseph Juran was a pioneer in the study of quality control for industries like math and science. Learn how to apply his management theory to your business.

The origins of Total Quality Management and its ability to exceed customer expectations have surprisingly been around for a long time. You can trace its origins to just after World War II, something ...

This introductory course is designed to introduce the concepts, tools, and techniques used in managing and measuring quality and productivity in a business environment. Throughout the course, students ...

Total Quality Management (TQM) refers to management methods used to enhance quality and productivity in business organizations. TQM is a comprehensive management approach that works horizontally ...

This graduate-level course focuses on the principles and practices of quality management in modern organizations. You will develop an understanding of the theories, methodologies, and tools used to ...

Rep. Kaufman, elected in House District 28 with less than 50% of the district vote, wishes to use quality management principles in improving operational and quality management systems and practices ...