Generative AI, intelligent agents, and frontier models are giving rise to a new category of software that I believe will redefine how work gets done. For decades, we have built systems of record and ...

Without knowing which discrete tasks compose each role, organizations cannot identify automation targets, assess ...

The government AI landscape shifted recently when the General Services Administration announced federal agencies could access various AI chatbots for just $1. This bold move drastically lowers the ...

Poorly designed internal AI apps are failing to deliver the experiences employees need to excel, further fueling shadow AI's growing dominance. With 92% of companies planning to increase their AI ...

We’re at a point where AI agents are beginning to move beyond being mere tools—they’re becoming active participants in how businesses operate. That changes everything, and it demands a shift in how we ...

Artificial intelligence isn’t just transforming how work gets done—it’s reshaping which work feels worth doing at all. Across industries like marketing, finance, law, HR, and customer success, many ...

Federal agencies have spent years modernizing, but modernization has not always made work easier. Many programs added tools without improving how work actually flows. Automation grew, but often in ...