Competency models are used to define which characteristics and performance requirements are needed to meet a certain expectation. A competency is essentially being adept and capable at a certain skill ...

Bus operator training and development begins with onboarding once new bus operators are hired and ideally lasts throughout employees’ careers. Training encompasses both hard skills training, meaning ...

Competency management systems allow employers to evaluate employees' performance. Use of these systems allows managers and supervisors to identify gaps, deploy remedial training, recruit staff and ...